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253-381-3502
Edgewood, WA
 
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Frequently Asked Questions

Helpful answers to frequently asked questions about Charlene's custom-designed gift baskets and elegant gift wrapping service.

Q.
My budget is pretty limited. Can I really impress clients with a gift basket without spending a fortune?
A.
Congratulations on keeping a realistic budget in mind! We’re sure you'll be pleasantly surprised with the gift basket we custom-design for you. Compared with a gift basket you'd get from warehouse, big-box, or online store, a gift basket created by Charlene's Baskets & Bows will look like it costs a lot more than it did. That’s because every custom-designed gift basket from Charlene's Baskets & Bows is packed with value. We don't use a lot of fillers or items with little substance. Even on a budget, you can "WOW" clients or loved ones.

Q.
Do your designs always include baskets?
A.
We also use designer-themed boxes, coolers, cases, jugs, buckets, and other appropriate containers. We consider an appropriate keepsake for your recipient that fits with the theme or sentiment of your gift "basket" and adds to your gift's overall design.

Q.
Since you customize each order, how do I know what my gift basket will end up looking like?
A.
You'll receive a photo by e-mail of your gift basket.

Q.
How much time do you need to create a gift basket?
A.
Since every gift basket is custom made when you order it, please call to place your order at least 3–5 business days before you need your gift, depending on the design and number of gift baskets. We prefer a week’s notice. More notice is better for both the customer and designer. However, if you are pressed for time, give us a call and tell us your needs. We'll let you know if we can complete your gift basket within your deadline. (An additional fee applies to rush orders.). If your gift basket is going to be shipped allow an extra 1 - 2 weeks for shipping, depending on the destination.

Q.
Can I incorporate my business's marketing materials into the gift baskets?
A.
Absolutely. Anyone ordering gifts from us, not just businesses, can add extra items to their gift basket.

Q.
Can you wrap my gift for me?
A.
We'd be delighted to. Just give us your items and we will elegantly wrap your gift.

Q.
Do you have a retail store?
A.
All of our work is done in a private production studio.

Q.
What are your prices?
A.
Typically, gift basket prices range from $5.00 to $200.00 - depending on your budget and goals. Every gift basket is custom designed according to your budget and needs.

Q.
Do you accept credit cards?
A.
Yes. You can pay with Visa, MasterCard, Discover, check, or cash. Let us know if your company would like to setup an account for net billing.

Q.
Do you ship out of state?
A.
We can ship anywhere in the country. Shipping charges will be listed on your gift basket invoice. If your gift basket is going to be shipped out of state place your order early to ensure your gift will arrive on time.

Q.
Do you deliver locally, and if so, what are your rates?
A.
Our normal delivery areas are south King and north Pierce counties. A typical delivery charge is $10.00 - $12.00. We will firm up delivery details with you when you place your order. Let us know if your gift needs to be delivered out of the area.

Q.
Will you provide confirmation that my gift has been delivered?
A.
If you arranged for us to deliver your gift locally (as opposed to shipping it outside our delivery area), we will notify you by email or text message as soon as delivery is complete. We’re confident that your recipient will be so pleased with your thoughtful gift that you’ll receive delivery confirmation from them, too.

Make Someone's Day

Contact us today to order a custom-designed basket—the perfect solution to your gift-giving needs.

 

"Charlene Harris has made several gift baskets for me, and every time they are delivered by the deadline. She makes it so easy. All I have to do is indicate what type of basket and my budget and voila! My basket appears."
Regards,
~ Kathi Shiver, Pacific Northwest Engraving
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Charlene's Baskets & Bows    253-381-3502    
Shop, by appointment only: 2121 Meridian Ave E, #1B, Edgewood, WA 98371
Mailing Address: 1911 SW Campus Drive #424, Federal Way, WA 98023
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